Frequently Asked Questions
Everything you need to know about your Slumberland experience.
What are your delivery options?
We offer several delivery options including Full-Service Delivery with professional assembly, Doorstep Delivery, and free In-Store Pickup at any of our showroom locations.
What is your return and exchange policy?
We offer a 30-day reselection period for most furniture items. If you are not satisfied with your purchase, you can exchange it for an item of equal or greater value, subject to a restocking fee.
Do you offer financing for large purchases?
Yes, we provide flexible financing options through the Slumberland Advantage Credit Card, featuring various monthly payment plans to fit your budget.
How do I care for my new furniture?
Care instructions vary by material. We recommend using specialized fabric cleaners for upholstery and avoiding direct sunlight for leather and wood. Detailed care guides are available on our website for every product type.
Is there a warranty on Slumberland products?
All products come with a standard one-year manufacturer's warranty against defects. We also offer optional 'Peace of Mind' protection plans that cover accidental stains and damage for up to five years.
Can I track my delivery order?
Absolutely. Once your order is scheduled, you can use our online 'Track My Delivery' tool to see your driver's progress and estimated arrival window on the day of delivery.